Longwood, Saint Helena Wikipedia

Table Of Content

• Government websites
• Former summer residence
• Property details for 846 S Longwood Ave
• Futaba Cake Building
• Napoleon
• Island of St Helena

In this room he died; the bed was pulled out at a right angle so that people could gather round both sides. This room was added in 1815 by the carpenters from the Northumberland. Conservation issues pertaining to the house include the high humidity in the Longwood area – %, which combined with the warm climate can promote the growth of mold, damaging both the fabric of the building and the furniture and exhibits inside. It’s suitability to house Napoleon and his entourage was questioned at the time. The Government’s orders were that Napoleon should be treated as a General, and should have a house equivalent to that of an English Gentleman’s country residence. Governor Lowe pointed out in reply that only Plantation House fitted that description.

Government websites

It is surrounded by several trees, among which are 12 cypress trees planted in 1840 in memory of Napoleon's twelve great victories. Donated to France in 1959 by William Balcombe's great-grandaughter, the Pavilion des Briars was redecorated using the servants' memoirs. A small museum devoted both to Island of St Helena and to the British who witnessed Napoleon's exile was built there. Napoleon Bonaparte, the French military and political leader who rose to prominence during the latter stages of the French Revolution, was born in August 1769 and died on May 5th 1821. The physician who led the autopsy found evidence of a stomach ulcer but some people said it was the most convenient explanation for the British, who wanted to avoid criticism over their care of the Emperor.

Former summer residence

Edmond Halley, of comet fame, made observations in the inky black starlit heavens above the island in 1677. Capt. James Cook stopped by in 1771, as did Capt. William Bligh of Bounty fame in 1792. Arthur Wellesley—better known as the Duke of Wellington, Napoleon’s nemesis at Waterloo—visited on a return trip from India in 1805.

Property details for 846 S Longwood Ave

It was in this room that Napoleon’s body was presented on the evening of 6 May after the autopsy and where visitors came to pay their last respects. In 1854, Napoleon III negotiated with the British governement to buy back Longwood House and the Valley of the Tomb which became French property in 1858. Administered by the Foreign Affairs Minister, these two estates restored to their 1821 appearance are now open to the general public. Composed of a few rooms, Longwood House features a collection composed of a few remaining pieces of the house's original furniture, souvenirs of the Emperor and works of art reminiscent of his incredible destiny. The outbuildings adjoining the house that accomodated Napoleon's companions are inhabited today by the Honorary Consul of France, curator of the French estates of Island of St Helena.

There was no residence fit for an ex-emperor on the island, so he had to wait seven weeks for a decrepit summer house used by the East India Company to be brought up to snuff. Until then, he stayed with the Balcombe family—who had also hosted Wellington—at their home, the Briars, and fell under the spell of their French-speaking daughter, Betsy. Between games of whist and blindman’s bluff, she may have been the only person ever to box his ears and threaten him with his own sword. Long before Napoleon arrived, St. Helena had a series of notable visitors.

Napoleon

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On our last morning on the island, we visited Jonathan again. We asked for answers, but in his wisdom of nearly two centuries, he said nothing. After 19 more years, and with a new young Queen Victoria on the throne, unencumbered by memories of the past, the British finally yielded to appeals for his remains to be brought home to France.

Bibliothèque (Library)This damp room, beyond the dining room, was where the Montholons lived until their lodgings had been built in the extension to Longwood (July 1816). Longwood Plantation is now a house museum, owned by The Pilgrimage Garden Club in Natchez. It truly is unlike any other historic home you’re ever likely to tour. I recommend going in early spring or in the fall when it’s not so hot and muggy.

The exterior was mostly complete but the home's interior was left unfinished except for the lower level. Then you enter the dining room, with its single window, its very small dining table, and the candles which used to make it unbearably hot. In later years, after the arrival of the two priests sent by Napoleon’s mother, mass was said in this room every Sunday.

After Napoleon's death

The longhouse had a 3-metre-wide (9.8 ft) central aisle and 2-metre-wide (6.6 ft) compartments, about 6 to 7 metres (20 to 23 ft) long, down each side. Hearths were spaced about 6 to 7 metres (20 to 23 ft) apart down the aisle, with smoke holes in the roof. To reach Longwood, visitors had to have the governor’s permission and a hearing notice from the Grand Marshall, General Bertrand. Count Montholon or General Gourgaud would receive visitors in uniform on the veranda and would accompany them to the billiard room which was used as an antechamber. This, the biggest room in the house, was the most appropriate for exercise.

Chambre à coucher de l’Empereur (The Emperor’s Bedroom)Napoleon did not always sleep here, he sometimes slept in his Study on one of his campbeds. Around the 26 April 1821, a bed was moved to the Drawing Room where he remained until he died on 6 May. Salon (The Drawing Room or Parlour)Beyond the Billiard Room was the Drawing Room. This is the room where Napoleon died at 5.49pm on 5 May 1821. There is a door at either end, 2 windows on one side and a marble fireplace on the opposite side.

Lenni Lenape and Powhatan tribes also built and lived in longhouses. A longhouse or long house is a type of long, proportionately narrow, single-room building for communal dwelling. It has been built in various parts of the world including Asia, Europe, and North America. Aumonier (Chaplain)This room was occupied at the time of Napoleon’s death by the priest Abbé Vignali, who heard Napoleon’s confession in his final days and administered to him the last rites.

Most homes have some risk of natural disasters, and may be impacted by climate change due to rising temperatures and sea levels. There were also longhouses in South America in Colombia and parts of Brazil. Many place names in Borneo have "Long" in their name (which means river) and most of these are or once were longhouses. Officier d’Ordonnance (Orderly Officer)Room occupied by the Orderly Officer. At the time of Napoleon’s death, this was the British officer William Crokat (who kept in constant contact with Hudson Lowe on the state of the prisoner), and who would be given the job of carrying the news of Napoleon’s death to Europe.

“You may tell Bony,” the duke famously wrote to a friend after Napoleon’s arrival on St. Helena, “that I find his apartments at the Elisée Bourbon very convenient, and that I hope he likes mine at Mr. Balcombe’s,” on the island. As a result of the depredations of termites, in the 1940s the French government considered demolishing the building. New Longwood and the Balcombe's house at The Briars were both demolished at this time, but Longwood House was saved, and it has been restored by recent French curators. The stone steps at the front are the only part of the original fabric to survive.

Richard Westwood-Brookes, a documents expert at Mullock Auctioneers in Shropshire, believes the item could finally solve the mystery of Napoleon’s death. Apparently Napoleon chopped up a lot of the provided furniture for firewood, seemingly to embarrass his captors by implying that not enough was being spent on his upkeep (a mere £12,000 yearly). While there were many escape plots during Napoleon’s time on St. Helena—mostly unrealistic and complicated affairs (submarines!) dreamed up by far away supporters—none came to fruition. By February 1821, the emperor began to show signs of declining health. Today, all of St Helena’s Napoleonic attractions, including Longwood House, Briars Pavilion and Napoleon’s Tomb, are owned by the French Government. When he had asked Las Cases what could be done in such a place, the aide had knowingly replied, “We shall live upon the past.

When the emperor sat at this table, he insisted on preserving the protocols of his life at court. Men appeared in military dress, women in evening gowns and gems. It was an explicit denial of the circumstances of his captivity. And now Dancoisne-Martineau beckons us into the dining room, which glows with muted light from candelabra on the walls. At the consul’s invitation, James takes the emperor’s seat, in front of the marble fireplace.

Erica sits to his right, in the place usually occupied by the Countess de Montholon, one of 28 people who accompanied Napoleon to the island. Samantha Reinders, our photographer, takes the place of the Comte de Las Cases, the principal scribe of the emperor’s memoirs. Dancoisne-Martineau sits opposite James, in the place often taken by Napoleon’s comrade-in-arms, Gaspard Gourgaud. “Please, take the emperor’s seat,” says Michel Dancoisne-Martineau.

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Table Of Content

• Before Napoleon
• Napoleon’s home in exile, decorated with poisonous wallpaper.
• After Napoleon's death
• Search

However, during the Peninsular war between 1807 and 1814, he decided to invade Russia, which showed France’s military frailties. He was forced to abdicate and go into exile to the Italian island of Elba in 1814, before escaping a year later and returning to power. Napoleon was finally defeated by the Duke of Wellington at the Battle of Waterloo in June 1815 and spent the last six years of his life in confinement by the British at Saint Helena. A new and far larger house was built for Napoleon (1860s picture, right). The necessary materials arrived on 17th May 1816 but due to many delays building of the new house only began in October 1818.

Before Napoleon

When the clerics, the Abbé Vignali and the chaplain Buonavita, arrived on 20 September 1819, a place was needed to say mass. The first mass was celebrated in the Drawing Room (3 October 1819) but the following month Napoleon decided that the Dining Room would be used for masses on Sundays. In 2007 a toxicologist said he found mineral arsenic in napoleon’s hair shafts, which supported the theory that he was murdered. The wallpaper used in Longwood contained a high level of arsenic compound used by British manufacturers as a dye. It has been suspected that if the wallpaper got hot it might have emitted the poisonous gas arsine, but other scientists think the poison would have had to be consumed internally - or that the leader really did die of cancer. Napoleon became the Emperor of France in 1804 and secured a streak of victories in war, cementing the country’s place as a dominant force in Europe.

Napoleon’s home in exile, decorated with poisonous wallpaper.

In 1955 the diaries of the leader’s valet were published, which included the description of bed-bound Napoleon months before his death. Based on the description, scientists put forward other theories as to why he died - which included arsenic poisoning. Arsenic was used as a poison during the era because it was undetectable when administered over a long period. It was noted in a later book that Napoleon’s body was found to be remarkably well preserved when moved in 1840 and arsenic is a preservative. An international campaign was conducted with the Napoleon Foundation to raise funds and it has since garnered €1.5 million, said the curator, with a smile. With the leftover money, Dancoisne-Martineau has started improving the wing of the house occupied by the ex-emperor before he died age 52, plagued by boredom and haunted by spite.

After Napoleon's death

The rotunda was designed to have a system of mirrors inside the cupola to reflect sunlight down into many of the rooms. Also, the shape of the cupola was designed to pull hot air upward toward the top of the cupola, creating an updraft drawing fresh air through the lower floors. Longwood Plantation was designed in a style known as Moorish Revival, an ornate and exotic architectural style popular at that time with architects in Europe and America due to their fascination with Oriental design. Longwood has the distinction of being the largest octagonal-shaped house in America.

Later it was moved to the back of the house for the servants to use. Napoleon made some improvements to the house while he lived there. The gardens are largely to his design, including the fishponds, into which he introduced goldfish which were bought for him in Jamestown (but which, sadly, did not survive due to improper care). To observe the sentries and the comings and goings of the British, Napoleon formed two holes in the shutters with his knife (photo, right). Its suitability to house Napoleon and his entourage was questioned at the time.

Websites: Napoleon on Saint Helena (two sites)

The Yanomami people of Brazil and Venezuela build a round hut with a thatched roof that has a hole in the middle, called shabono, which could be considered a sort of longhouse. Many were built from timber and often represent the earliest form of permanent structure in many cultures. [Stairwell beyond the Dining Room]This room was a crossroads leading to the other rooms, including a stairs to the attic where the servants Marchand, Novarraz and Ali lived. Marchand’s bedroom was situated directly above that of his master. On this trip we found they had been moved, but my friend, Linda, who was touring Longwood with me and has toured it several times in years past, remembered seeing them scattered all about on previous tours.

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Samuel Sloan, a Philadelphia architect, designed the home in 1859 for cotton planter Haller Nutt.[8] Work was halted in 1861 at the start of the American Civil War. Nutt died of pneumonia in 1864, leaving the work incomplete. Of the 32 rooms planned for the house, only nine rooms on the basement floor were completed. After the Battle of Waterloo, Napoleon surrendered to the English, hoping for lenient treatment. The property includes Napoleon’s house in Longwood and “Geranium Valley” — the peaceful site where the ex-emperor wanted to be buried if his remains weren’t sent back to his beloved homeland. Next year, St. Helena plans to start weekly flight service from Johannesburg — which has only been accessible by a five-day boat journey — in what many islanders hope will result in a significant boost to the tourism sector.

If there was one thing his custodian, Hudson Lowe, was not going to allow, it was an escape attempt on his watch. During Napoleon’s time on the island, Sir Hudson Lowe was appointed Governor of St Helena. Lowe’s main duty was to ensure that he didn’t escape but also to provide supplies for Napoleon and his entourage. While they only met six times, their relationship is well documented as being tense and acrimonious. Their main point of contention was that Lowe refused to address Napoleon as Emperor of the French.

Longwood would have been awe-inspiring inside if it had ever been completed. Even though Haller Nutt was a union sympathizer, he lost his fortune as a result of the war. He died of pneumonia in 1864, three years after the workmen left.

Still, others believe that obsessing on the emperor is a mistake. “The history of St. Helena is so intricate and interesting, and it’s not fully appreciated,” says Lisa Honan, the current British governor of St. Helena (and first woman to hold the job). “We don’t want the island to be known only for Napoleon.” She says this from a chair in the blue room of her official residence at the 18th-century Plantation House, only footsteps away from a portrait of Britain’s great enemy. A Portuguese captain returning from India happened upon it in 1502 and christened it “St. (To this day, the locals refer to themselves as “Saints.”) The island’s first permanent resident was a mutilated Portuguese soldier named Fernão Lopez, who exiled himself to St. Helena in 1516 and spent 30 years virtually alone.

The sight so outraged a later British governor that he launched an eradication campaign. That history includes the near total destruction of Jamestown in the mid-1800s by termites released by ship breaking. Ahead of his time, in 1818, Governor Lowe freed children born of slaves on the island.

Despite the hefty price tag, the upgrade wasn’t difficult to finance. As a result of the depredations of White Ants, in the 1940s the French Government considered demolishing the building. Today Longwood House and Napoleon’s original gravesite are maintained as historic sites by the French government. Much of Longwood House has been reconstructed due to the long-term effects of that deadly damp and the predations of termites.

The only source of light in this room was a French window giving onto a garden. In the opposite direction, a facing door lead to Napoleon’s quarters. It became the Dining Room after the arrival and installation of the billiard table in the room previously used for dining.

It was 203 years ago, almost to the day, that Napoleon moved into Longwood House. Here it feels as if the curtain between past and present has been drawn back. It is easy to imagine the man of the hour striding into the room, dressed in the green cavalry jacket of the Imperial Horse Guards, and a white waistcoat adorned with the Legion of Honor—and taking his usual seat at the head of the table with us.

The building was chosen to house Napoleon because it was easy to secure - it sits on an elevated plain, largely free from woodland. Although we may never be certain, the much less glamorous stomach cancer is probably what actually did him in. Modern tests of strands of Napoleon’s hair showed it to have suspiciously elevated levels of arsenic. Napoleon’s presence can still be felt today across the island. The Governor of St Helena’s official residence at Plantation House still retains one of Napoleon’s chandeliers, whilst one of the island’s small hotels, Farm Lodge, claims to have a chaise longue from Longwood House.

San Francisco, CA

Table Of Content

• Join us on Mother's Day
• C05 Lotus Wrap Abalone Sticky Rice (SF)
• Dungeness Crab (Shell on)(SF)
• C03 Black Bean Pork Ribs with Taro
• Whatever your occasion, however big or small, we have the perfect options to choose from.

This buzzy dim sum restaurant may call the heart of Ghirardelli Square home, but it is hardly a spot just for tourists. Pork and duck puffs crafted into cute little black swans are Instagram-ready; and may be tailed by durian bao, tender squid ink dumplings with crunchy jicama and pork, or slippery rice crêpes filled with crispy soft-shell crab. The wait can be considerable—I waited three months, in fact—but the chance to enjoy this museum afternoon tea offering is well worth the need for advance booking. Available Thursdays and Saturdays, 1 to 3pm, the intimate service comes with views of the (mock) Herculaneum villa and amphitheater from the Founder’s Room, located just above the museum café. Pick from an array of high-quality teas, including the Villa’s Art of Tea signature blend, which adds a touch of lavender to Chinese black tea. Compared to the Getty Center’s admittedly lackluster afternoon tea offering, the Villa’s selection of vegetarian-friendly scones, sweets and sandwiches is delicious, and far better than it needs to be.

Join us on Mother's Day

This cha siu of tender pork chunks is glazed with a slightly sweet barbecue sauce for a beyond-rich flavor. Try and suss out the nutty flavors that come from from the acorn-based diet of these specific Spanish pigs. Whether you’re looking for a relaxing, beautiful garden setting or a conveniently located place to enjoy tea with friends, these top L.A. For reader convenience, we’ve also included which days of the week you can find the tea in each listing, as well as the cost of each tea set. These are stuffed with shrimp, pork, and duck, and the filling has a sweet sauce in it that brings everything together. The taro outside of the swans turn into tiny shrapnel after you bite in, but it’s worth it to get to play with your food.

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C05 Lotus Wrap Abalone Sticky Rice (SF)

Throwing wagyu beef into a dish is usually done to be flashy, but here the rich, tender slivers of beef make a large difference in these great stir-fried rice noodles. When you move to San Francisco, you quickly learn that Ghirardelli Square is a landmark, like the cable car turntable in Union Square or the Tonga Room, but it’s not real San Francisco. You’re only supposed to come to this former chocolate factory with visiting relatives so they can get free chocolates, and then inevitably drag you to Fisherman’s Wharf. When you’re not playing tour guide, though, you can go to Palette Tea House. This dim sum restaurant from the Dragon Beaux people is in the center of the city’s own chocolate tourist fortress, and we like it so much that we’ll come here even on our own time. Palette's cocktail program was designed by Carlos Yturria (The Treasury, Whitecap), and the outdoor bar is a great spot for an afternoon drink.

Dungeness Crab (Shell on)(SF)

Palette Tea Garden receives fresh caught, live seafood daily from our many vendors. Ranging from Dungeness Crab, Maine Lobster, Spot Prawns, and even more choices depending on season. For special menu items like King Crab, Spiny Lobster, Geoduck, and Abalone selections, please inquire our staff. Palette Tea House introducesa refreshed perspective of Cantonese cuisine and a marriage of both authenticand modern culinary techniques. From the team of Koi Palace and Dragon Beaux,the restaurant features vibrant, authentic dim sum, live seafood, a Pacific-inspiredcocktails list, and a casual atmosphere located at the heart of GhirardelliSquare in San Francisco. When was the last time you saw Iberico pork at your local dim sum palace?

C03 Black Bean Pork Ribs with Taro

You have to order the black swan puffs just to get a snap for your feed, but this delightful take on the classic deep fried taro puff, updated with charcoal, is a flight of fancy for your tastebuds, too. Sign up to unlock our digital magazines and also receive the latest news, events, offers and partner promotions. Reserve the restaurant's new private room, semi-enclosed by a floor-to-ceiling glass wall of wine, for more intimate family parties. Palette has an entire section of its menu devoted to grilled and skewered items, like tiger prawns (pictured), smoked pork belly, and wagyu steak. The mighty, steamed Kurobuta truffle XLB is twice the size of any regular dumpling and made with premium pork with a hint of truffle. Only one big piece of scallop comes on top of this siu mai, and the rest of the filling is shrimp.

Rice crepes are available with your choice of several fillings including prawns, soft shell crab, and raw wagyu with finely chopped black truffle mushrooms (pictured). In other words, the stage is set for big groups ready to dig into towers of bamboo baskets all overflowing with wontons and the like. These are some of the best xiao long bao we’ve had in San Francisco. The wrappers are more reliable than run-flat tires, and the dumplings are always rich and full of pork. These soup dumplings come with five different flavors, so everyone at your table should order their own to get the full experience, but it’s worth it. They’re all fantastic, especially the rich yellow ones with crab roe and turmeric.

While the tea service technically requires reservations, the Founder’s Room does accept walk-ins whenever there are cancellations—so if you’re already visiting the reservation-only Villa on a Thursday or Saturday, you can always try asking the host stand upstairs. Santa Monica isn’t exactly known for its upscale afternoon tea offerings, but this design-forward hotel is changing that with a modern afternoon tea service inside Palma, the Proper’s lobby restaurant. Designed by Kelly Wearstler, the impossibly chic space features unique floral arrangements and plenty of seating arrangements to choose from. While the tables that border the elongated booth by the window catch the most light, larger parties can opt for the secluded alcoves or one of the lower-slung coffee tables.

Chinese Mustard

Aside from dim sum, Palette Tea House has larger plates like tender roasted Iberico pork cha siu and Dungeness crab covered in garlic butter. They’re not as clever looking as the lobster ha gow with pipettes of butter to inject into each dumpling, but they’re great to split and will make you thankful no one sucked you into getting mediocre seafood or bread bowls nearby. There are still a few reminders that you’re in tourist country, like the occasional diner with a map sticking out of their bag, but you won’t care.

A06 Lobster Dumpling with Butter Sauce ( (SF)

Each service includes a glass of Veuve Clicquot or a non-alcoholic sparkling wine, plus scones, sandwiches and a rotating array of sweets that put a California spin on classic flavors. (In particular, we found the aged goat cheese and chive scone to be outstanding.) For $20 more, guests can also indulge in bottomless champagne. For a kitschy, distinctly English afternoon tea, this beloved Pasadena establishment offers two reservation-only seatings on weekend afternoons at 1 and 4pm. Each tea service includes a glass of sparkling elderflower cordial, a pot of house blend tea and a three-course set that includes Rose Tree’s famously delicious scones—and the entire service is overseen by a butler in full traditional uniform. Given the overall Britishness of the place, expect savory bites like beef Wellington, toad-in-the-hole and Welsh rarebit alongside sweets like sticky toffee pudding. Note that Rose Tree Cottage requires a proper dress code and only takes afternoon tea reservations a week in advance—and strictly over the phone.

They’re good, but you might as well just order shrimp siu mai—unless you’re obsessed with scallops. Like a lot of restaurants in tourist areas, Palette Tea House has a theme, but it doesn’t involve eating around props from B movies or dealing with servers dressed as pirates. Instead, everything you order here comes out looking like Bob Ross quit painting and decided to open a restaurant. It makes the entire experience more fun, but even if we ate here blindfolded, the food would still be fantastic. Add an order of the steamed silken egg topped with the stuff for a dish that's luxurious in flavor while light in texture. The lobster ha gow are busting at the wanton-wrapper seams with plump crustacean meat.

You’ve found a spot in Ghirardelli Square that’s as much for you as your visiting family. But when they force you to go to the wharf after, you’re on your own. You’ll be attracted to the colorful xiao long bao like Danny Ocean to a heist, and will want more after you try the rich soup and pork filling. The only blatant connection to the theme is the plates shaped like actual paint palettes. They have useful dents to hold the chili oil, Chinese mustard, and other sauces you’ll dip each dumpling into as if you were frantically creating a masterpiece.

The coolest thing about this is the pipette of butter they bring you to inject into each individual dumpling. The lobster in these is tender and they’re the only lobster dumplings we’ve had worth ordering. Palette Tea House 彩籠 is located at the heart of San Francisco’s North Beach, in the plaza of Ghirardelli Square. Founded by the family of Koi Palace 鯉魚門 and Dragon Beaux 俏龍軒, Palette Tea House introduces a new approach to dim sum, seafood, and specialized Cantonese cooking. Palette combines modern ingredients and a local atmosphere, yet remains familiarly authentic.

Global Customer Experience Transformation Company

Table Of Content

• Intercom’s product principles: Shaping the solution to maximize customer value
• Use tools to enhance insights
• How CX design is distinct from service design and UX design
• AI and Human Interaction: Applying Behavioral Science to CX Tech
• A new age of UX: Evolving your design approach for AI products
• Create customer personas
• Key takeaways

We view customer experience as a holistic ecosystem that accounts for the interconnectedness and context of people’s lives – their influences, interactions and relationships. A systems thinking approach to what matters most and where to take action, deepens personal engagement at the customer level while driving key outcomes at the company level. Translate the workshop's conceptual ideas into prototypes for user testing. This iterative design and feedback process helps refine the solutions into actionable improvements to the customer journey. Focus on specific customer personas and how they interact with your service. If you cover multiple personas or scenarios, plan how to manage this complexity.

Intercom’s product principles: Shaping the solution to maximize customer value

For example, customers can purchase online and easily return products at physical outlets, automatically triggering refunds. You’ll find that a user experience designer typically focuses on a customer’s interactions with a product, and a customer experience designer focuses on the user experience with the entire brand. Journey mapping equips us with the insights needed to refine the user experience and create first encounters with your product, both positive and memorable. Since 94% of first impressions relate to a website's design, it’s critical to make an excellent first impression through a well-mapped user journey. A solid understanding of journey mapping principles can transform a confusing or mediocre user experience into one that’s engaging and seamless. Teams can further establish the overall link to value across the customer journey through rapid user experience (UX) prototyping of specific touchpoints.

Use tools to enhance insights

Event-based confirmations on orders, appointments, or renewals eliminate the need to send individual notifications. For example, booking a vacation rental may involve toggling across listings, room details, guest details, pricing, and policies across tabs. Such complex UX demanding a high customer cognitive load increases anxiety and dropout likelihood. In this case, CX improvement should simplify flows and reduce the steps required for a customer to complete their booking. With hundreds of customer inputs, CX teams need to be selective in where to focus on their limited resources—plot feedback on a 2x2 matrix with consolidation on one axis and impact on another. Initiatives may differ in input effort versus customer delight payoff.

How CX design is distinct from service design and UX design

For more information, check out our article on the best customer retention strategies. The 2020 pandemic brought about a lot of changes and shifts in customer behaviors. For example, social distancing measures and lockdowns shifted the preferences of consumers towards online shopping, and that in turn accelerated digital transformation to help companies connect better with their customers. We’re past the pandemic but the status quo has been altered greatly.

Collect customer feedback from existing customers to improve customer experience

Developing a quality framework to work within, based on your design principles, helps to ensure that your customers’ experiences are uniform. It’s important that your customer experience be consistent, whether your customers are interacting with you on social media, on your website, or on the telephone to your customer support team. Consistency helps to drive repeat engagement, as customers know what to expect. As for pain points, above all else, measuring the results of your CX design is vital for understanding where these are. When you create customer journey maps that accurately pinpoint where customers might be leaving your platforms, you can narrow down the gaps where customers might be losing interest or encountering friction. Customer experience design is the process of creating an integrated and engaging customer journey, taking into account how the customer might view every interaction they have with a brand.

This is a great way to not only retain customers but also build brand advocates who will refer you to others. Make sure the process of creating an account and checking out isn’t clunky or time-consuming. You should also send the customer follow-up communication after the purchase to keep them updated on their order status. Whether a customer is purchasing a product from you online or in-store, the process must be seamless from start to finish.

A new age of UX: Evolving your design approach for AI products

It’s about putting yourself in your customer’s shoes to create experiences that will fulfill needs and make your customers happy. Without good customer experience design, you may as well give up before you even start. No customer wants to experience a clumpy product or service that feels like it’s being held together with chewing gum. A company-wide commitment to CX ensures that all teams are on the same page. From product development to sales, each team member understands their role in delivering quality experiences, ensuring a unified approach to customer satisfaction.

Create customer personas

According to a Deloitte viewpoint, it includes setting up governance structures, defining roles and responsibilities, and ensuring the entire organization is aligned and prepared to deliver on the CX promise. An exceptional customer experience can foster an environment conducive to upselling or cross-selling. When customers feel valued and understood, they are more open to recommendations, which can lead to additional sales opportunities.

Key takeaways

Customer Experience - VML

Customer Experience.

Posted: Mon, 01 Jan 2024 22:21:36 GMT [source]

Few people would contest that design thinking on its own can spur lasting business value; yet an integrated approach to CX that combines traditional practices with user-centered design processes is largely overlooked. Marrying elements of both can bring tremendous value—and is, in fact, imperative to meeting customers’ needs today. Not to be confused with user experience design (UX design), CX design focuses on broad customer interactions. It takes into account all the ways a customer engages with a business, including websites, mobile apps, email, social media, call centers, the sales process, and advertising and marketing. A customer experience design strategy ensures that your customers have the greatest possible experience when buying a product or service, engaging with contact center agents and more.

A well-designed customer experience helps brands develop meaningful relationships with buyers, secure repeat purchases, maintain a positive reputation, and improve internal processes. CX design covers all interactions a lead has with a brand, while UX design is just one part of the overall CX design. UX focuses purely on a buyer’s interaction with a product or service. Notably, this is generally after a lead becomes a paying client and purchases a product or service.

It’s the result of every interaction they have, from seeing your latest TV ad to contacting your customer support team to stepping into one of your stores. In the vast landscape of the digital era, ensuring consumers a positive customer experience is no longer just an option—it’s imperative. These maps visually represent each persona’s stages or phases, highlighting the various user touchpoints they encounter with your brand or product.

Traditional CX prototyping takes the journey map and redesigns it, fixing pain points and streamlining the process. Design-empowered CX teams explore many alternative and innovative solutions that lead to sweeping rather than incremental improvements. In a world where consumer expectations are boundless and in flux, the stakes are high for delivering an exceptional customer experience (CX).

Modern, Ranch, Small, Bungalow Styles

Table Of Content

• Cost To Build Report
• Craftsman Cottage House Plans, Floor Plans & Designs
• Search Form
• Review Your No-Obligation Quote
• Basic Features

The identifying feature of Craftsman houses is determined by typical attributes found in the house's exterior and interior. Craftsman-style homes are also commonly referred to as "Arts and Crafts" homes. This alternative name comes from the Arts and Crafts movement that originated in Britain in the late 19th century and inspired the Craftsman style. The movement emphasized the value of handcrafted artisanship over mass-produced goods, a philosophy that strongly influenced the design principles of Craftsman homes. Extended overhangs and a steep front gable make a stunning entrance for this home that has Craftsman, English Tudor, and farmhouse elements. These styles started popping up during the early 1900s to show off American artisans' skills and time-honored techniques.

Cost To Build Report

We love the use of wood and stone and the steep vaulted ceilings that fill the house with warmth and character. A bright exterior paint color adds to the distinctive look of the Craftsman, but this house would look great in pretty much any color. Brick, board-and-batten, and shingles come together on the exterior of Carodine to give this house Craftsman charm. We love this plan's additional features, such as the spacious primary suite and the ability to expand into the bonus area above the garage for an extra bedroom.

Craftsman Cottage House Plans, Floor Plans & Designs

One of the key features of Craftsman house plans is their use of natural materials. These homes are typically constructed with wood, stone, and brick, which are often left exposed to highlight their natural beauty. Roofs are often covered with shingles or tiles, which add texture and depth to the overall design.

Search Form

All house plans and images on The House Designers® websites are protected under Federal and International Copyright Law. Reproductions of the illustrations or working drawings by any means is strictly prohibited. No part of this electronic publication may be reproduced, stored or transmitted in any form by any means without prior written permission of The House Designers®, LLC. As has been the case throughout our history, The Garlinghouse Company today offers home designs in every style, type, size, and price range. We promise great service, solid and seasoned technical assistance, tremendous choice, and the best value in new home designs available anywhere. The history of Craftsman homes dates back to the late 19th century, when a group of British designers, architects, and craftsmen formed the Arts and Crafts movement.

Craftsman House: Everything You Need to Know - Architectural Digest

Craftsman House: Everything You Need to Know.

Posted: Wed, 29 Nov 2023 08:00:00 GMT [source]

Bedroom Features

This Craftsman home features large overhangs that create a cozy covered front porch. Designed for one-level living, a second floor can be added within the roofline. This Craftsman-style house with rustic mountain details would make the perfect lake house. Four bedrooms, including a luxurious primary suite, and large common areas set this apart from your typical Craftsman homes with smaller cottage layouts.

A combination of natural materials are used, such as wood and stone, and often a combination of more than one type. Rather than compartmentalizing living spaces, these homes feature large, open rooms that flow seamlessly from one to the other. This creates a sense of spaciousness and allows for natural light to fill the home.

Craftsman House Plan 1070-202

In this case, you will need to take your house plans to a local engineer or architect for review and stamping. In addition, plans which are used to construct homes in Nevada are required to be drawn by a licensed Nevada architect. All house plans on Houseplans.com are designed to conform to the building codes from when and where the original house was designed.

Features

Because of this, they have a charming, hand-crafted, and one-of-a-kind appearance that many people have come to love. We offer a 90% credit when you upgrade from a set, that is not for construction, to a 5-Copy set (or greater). In the Midwest, Illinois witnessed a surge in Craftsman-style construction during the early 20th century. Cities like Chicago have many Craftsman homes, particularly in older neighborhoods. Most concrete block (CMU) homes have 2 x 4 or 2 x 6 exterior walls on the 2nd story.

We can't get enough of this plan for its vintage flair and subtle Craftsman details like the three front-facing gables and elevated wrap-around porch. Thoughtful architectural features continue through the interior with coffered ceilings, transoms, and built-in cabinetry. No refunds or exchanges can be given once your order has started the fulfillment process. In no event shall the Designer, the Designers vendors, or any entity under its control, be held liable for any part of this design as modified by You or Your Agents. You are fully responsible for adapting the original Design to the requirements of your building site and any applicable local codes and/or regulations.

Today’s Craftsman house plans tend to be larger and more spacious, with features such as a great room, a large kitchen with an island, and multiple bedrooms and bathrooms. Craftsman house plans are traditional homes and have been a mainstay of American architecture for over a century. Their artistry and design elements are synonymous with comfort and style in contrast to other opulent architectural styles. Craftsman style house plans showcase a simple design where function and form are at the forefront, and while unpretentious, they still manage to hold your eye and imagination. A core of the American framework, the modern craftsman house plans can be built in every corner of the world, available in diverse styles and price categories. Feasible and flexible, it's constantly been popular for well over an era, a classic middle-class neighborhood abode.

It commonly features extensive front porches with sturdy pillars and a fusion of wood siding and brick details. Four Square Houses are evidence of the Craftsman movement's engagement in combining purpose layout with artistic visuals. The Craftsman style floor plans became increasingly popular throughout the early 20th century, particularly in the Western United States.

This charming cottage is one of our favorite house plans because of the seamless integration of Craftsman and farmhouse styles. Visible structural details, such as vaulted ceilings and exposed rafters, give this home undeniable character, while an airy layout makes it highly livable. In addition to the house plans you order, you may also need a site plan that shows where the house is going to be located on the property. You might also need beams sized to accommodate roof loads specific to your region. You may also need a septic design unless your lot is served by a sanitary sewer system.

Another key design element of Craftsman style homes is their attention to detail. These homes are often adorned with intricate woodwork, such as exposed rafters, brackets, and corbels. This woodwork is typically left unpainted and is allowed to weather naturally, giving the home a rustic, lived-in feel. Magnolia Springs has plenty of options to customize the floor plan to your family's preferences.

The deep front porch is an inviting space inspired by Craftsman-style and cottage houses. The primary bedroom overlooks the courtyard, and two more bedrooms are available on the second floor. Are you looking for more of a Craftsman-style house but still want a classic Southern appeal?

If you find a regularly priced plan (not “on-sale”) for a lower price, we'll beat the advertised price by 5%. While most popular in California, you can spot these houses in Florida, Texas and the Southwest. This is an agreement between You, the end user (hereafter referred to as “You”) and the Copyrighted Content Creator (hereafter referred to as “Designer”) who prepared this copyrighted design. Your signature (digitally) on this agreement means that you agree to be bound by all the terms and conditions of this agreement regarding the copyrighted design. Check out the latest articles about design trends and construction in the PNW to popular styles and collections. This low-profile, simple home design is one of the most prolific and enduring home styles ever built and highlights life's simple pleasures.

This gives the house a natural, rustic feel in harmony with the environment. Craftsman house plans are one of our most popular house design styles, and it's easy to see why. With natural materials, wide porches, and (often) open-concept layouts, Craftsman home plans feel contemporary and relaxed, with timeless curb appeal. Within this collection, you'll find several versions of Craftsman style house plans, from modest Craftsman bungalow floor plans to grand Shingle style blueprints. Craftsman home plans with 3 bedrooms and 2 or 2 1/2 bathrooms are a very popular configuration, as are 1500 sq ft Craftsman house plans.

Defining a House Style: What Makes A Creole Home?

Table Of Content

• Gulf Shrimp And Grits
• Tasting Menu For Tempo by Hilton Hotel Properties
• Gulf Shrimp Platter
• Notable structures

The house is set back from the property line, and it has a covered two-story gallery which is framed and supported by columns supporting the entablature. Depending on the type and the way they are prepared, cooked cicadas taste similar to toasted seeds or nuts. Over the years, they have appeared on a smattering of menus and in cookbooks, including titles like “Cicada-Licious” from the University of Maryland in 2004. “Cinnamon Bug Crunch,” chili-fried waxworms, and crispy, cajun-spiced crickets are among the menu items.

Gulf Shrimp And Grits

The idea was to give merchants in the American sector the same convenient access to the lake that the circa 1794 Old Basin Canal provided their rivals in the Creole-dominated French Quarter. Moving on to another reader inquiry, Elaine Hicks wrote in after discovering an obituary in a family Bible for an Albert Mackie who, the obit said, resided at the corner of Julia and Prieur streets. John Churchill Chase, hard at work in a 1962 photo, during the time he worked for The States-Item newspaper in New Orleans. Lemann has been working to make sure the Bug Appetit cafe has legal clearance to serve wild-caught cicadas while he works on lining up sources for the bugs. He expects this spring’s unusual emergence of two huge broods of cicadas to heighten interest in insects in general, and in the Insectarium — even though the affected area doesn’t include southeast Louisiana.

Tasting Menu For Tempo by Hilton Hotel Properties

The most entertaining option is to go for Friday lunch, when a who’s who of the Uptown crowd drink, table-hop, and raise the decibel level noticeably as the afternoon progresses. Just be sure to block out the rest of the day, and get the turtle soup, crab Maison, and crawfish etouffee. Start the experience with an amazing cocktail at the French 75 bar then settle into the stunning tiled dining room, with its glowing chandeliers, flickering candlelight, and tall leaded-glass windows. Feast on shrimp Arnaud in a tangy remoulade sauce, trout amandine, and on and on.

Gulf Shrimp Platter

Most of the 2,900 buildings in the Quarter are either of "second generation" Creole or Greek revival styles. Fires in 1788 and 1794 destroyed most of the original French colonial buildings, that is, "first generation" Creole. They were generally raised homes with wooden galleries, the only extant example being Madame John's Legacy at 632 Dumaine Street, built during the Spanish period in 1788.

Buildings and architecture of New Orleans

Spanish influence came indirectly in the form of Creole style, a mixture of French and Spanish architecture with some elements from the Caribbean. California bungalow houses were built from the early-to-mid-20th century in neighborhoods such as Mid-City, Gentilly Terrace, Broadmoor, and scattered throughout older neighborhoods as in-fill. California bungalows are noted for their low-slung appearance, being more horizontal than vertical. The exterior is often wood siding, with a brick, stucco, or stone porch with flared columns and roof overhang.

New Orleans has suffered from the same problems with sinking property values and urban decline as other major cities. During Hurricane Katrina and Hurricane Rita, several historic New Orleans neighborhoods were flooded, and numerous historic buildings were severely damaged. However, there is a general notion by both rebuilders and new developers to preserve the architectural integrity of the city.

Crab Cake And Shrimp Alfredo

Today, high-rises are clustered along Canal and Poydras Streets in the Central Business District (CBD). From its south end to the intersection with Claiborne Avenue, Canal Street is extremely dense with buildings. Each building, being no larger than half a New Orleans block, has a notably intricate façade. All of these buildings contrast each other in style, from Greek revival, Art Nouveau, and Art Deco, to Renaissance Colonial, and one of Gothic architecture. Also there is Post-modern, Mid-century modern, Streamline Moderne, and other types of 20th-century architecture.

Gulf Shrimp & Grits

The restaurant actually replaced an Arby’s fast food restaurant in late 2015; so it is not a legendary institution of the city. Recently, Zack Lemann, the Insectarium’s curator of animal collections, has been working up cicada dishes that may become part of the menu. He donned a chef’s smock this week to show a couple of them off, including a green salad with apple, almonds, blueberry vinaigrette — and roasted cicadas.

As a French Quarter cottage turns 200, take a peek inside when it was home to a noted historian - NOLA.com

As a French Quarter cottage turns 200, take a peek inside when it was home to a noted historian.

Posted: Mon, 22 Jan 2024 08:00:00 GMT [source]

Save Up to 50% on Choice Privileges Points With Daily Getaways — April 29, 2024 — But…

As a result, New Orleans retains the largest collection of surviving antebellum architecture. Two-thirds of the French Quarter structures date from the first half of the 19th century, the most prolific decade being the 1820s, when the city was growing at an amazing rate. Our golden-fried Gulf seafood is served with french fries and hushpuppies with a side of cocktail and tartar sauces.

Bungalows are one or one-and-a-half-story houses, with sloping roofs and eaves showing unenclosed rafters. They typically feature a gable (or an attic vent designed to look like a gable) over the main portion of the house. Double-gallery houses were built in New Orleans between 1820 and 1850. Double-gallery houses are two-story houses with a side-gabled or hipped roof.

If it’s time for happy hour, Luke’s downtown has a perfect French 75 (with cognac! the NOLA way!) paired with a dozen fresh oysters, and there’s Peychaud’s or Columns Bar for dirty martinis done right. Paradise Lounge at Hotel Saint Vincent also makes a mean Italian margarita and rosemary spritz, and the roof of the Ace Hotel is the perfect spot for a nightcap (and makes a top-shelf espresso martini). Housed in the historic Werlein’s music building at the foot of Canal, Palace Cafe is such a pretty spot, thankfully opened again after Hurricane Ida wreaked some havoc. Another Dickie Brennan spot, Palace Cafe has a nice mix of traditional and modern dishes, from turtle soup and catfish pecan to a decadent crabmeat cheesecake. The crab claws marinated in a Creole vinaigrette wake up the palate to start. Located in Ponchartrain Park in the Joseph M. Bartholomew golf course clubhouse, the Munch Factory offers creatively imagined Creole cuisine along with a wide selection of casual salads, sandwiches, and comfort food.

New Years Riverboat Cruises

Table Of Content

• SPEND THE HOLIDAYS ON THE BOLDEST CRUISE SHIPS AT SEA
• Holiday Cruises
• Food & Dining
• HOLIDAY BLISS
• Portland New Year's Eve Party Cruise 2025 - On the Boardwalk

Dash through the seas and launch into the holiday spirit with themed parties and daily shows. Enjoy one of our specialty restaurants where you'll find traditional favorites and new holiday-themed dishes and delights. Across the ship, countdown clocks will likely be displayed all over at the pool's movie screen, lounge TVs and more. On Holland America ships, there’s a New Year’s Eve party with a glamorous ball with a countdown to midnight. A Lido Deck gala marks the celebrations with party favors, a Champagne toast at midnight.

SPEND THE HOLIDAYS ON THE BOLDEST CRUISE SHIPS AT SEA

Get the whole family together on a hot air balloon ride and make holiday memories to last a lifetime. Whatever style you're looking to celebrate in, you'll cruise through this year's holiday season stress-free. On New Year's Eve cruises, meals in Norwegian's main restaurants will be festive. Passengers are given noisemakers for the party which will include multiple locations to enjoy the countdown to the New Year. Ring in the new year with an enchanting countdown to the massive balloon drop.

Holiday Cruises

For the New Year's party, passengers can enjoy caviar, chocolate truffles, chocolate-covered strawberries and other treats. Disney will host a ship-wide party on New Year's Eve with a countdown to the New Year, featuring music and sparkling wine in commemorative flutes. There'll be specialty food and beverage offerings, a holiday-themed giveaway, a dazzling New Year’s Eve fireworks display, with Disney characters dressed in seasonal attire. On Carnival New Year's Eve cruises, passengers will be provided with hats, headbands, glasses and glow batons. Passengers can also expect live music, DJs and special events across the ships. There's also a Youth Program New Year's celebration for the younger cruisers.

Food & Dining

For those who have spent years organizing a family Christmas, taking a New Year cruise gives you the chance to slip away for a well-earned rest. Get away from holiday pressure and expectations with a romantic December cruise to the Caribbean! Explore local traditions together, swim in secret waterfalls and unwind on powdery Caribbean sands. Romantic beach picnics are just the beginning of your holiday escape. Discover incredible ways to take togetherness — and competitive spirit— to new heights. Cheer each other on while scaling the signature Rock Climbing Wall, or see who’s brave enough to plunge down the tallest slide at sea, Ultimate Abyss℠.

Celebrate the New Year on the River

Offers are capacity controlled, and may be modified or withdrawn without prior notice. Revel in New Year’s Eve cruise activities and entertainment that create a fantastic evening. Enjoy one of our stage productions in the Main Theatre or listen to live jazz at the Lawn Club. The New Year’s Eve cruise celebrations take place all throughout the ship, so you can party hop your way into the new year. Celebrate and pamper mom onboard with a relaxing spa treatment, a specially-themed balcony breakfast, complimentary sparkling wine and a rose at dinner, and much more.

Make your holiday cruise vacation even more special with the luxurious indulgences available on board. Treat yourself to a therapeutic massage at the spa after the midnight celebration, or get a mani-pedi at the salon in preparation for the big night. With fun workout classes, a fitness center with ocean views, and healthy food options, you can kickstart your New Year’s resolution during your vacation. Canapés and Petit Fours will be available in all bars and lounges after midnight.

If this is you, check out our selection of Christmas and New Year cruises. Celebrations of hope and springtime abound during this holy period. Onboard, you can participate in a Seder service, sit down with family for a traditional Easter dinner, and enjoy special visits from the Easter Bunny, and a candy egg hunt. Mark the beginning of the Lunar New Year, with time–honored traditions for an immersive experience.

New Year's Eve 2024 Fireworks River Cruise Nightlife in Chicago - Time Out

New Year's Eve 2024 Fireworks River Cruise Nightlife in Chicago.

Posted: Tue, 14 Nov 2023 08:00:00 GMT [source]

Request a call back from our expert cruise concierge and we’ll get in touch at a time to suit you. Watch the games on our Movies Under the Stars® outdoor big screen. This page shows all the deals on New Year cruises departing in December 2020. If you'd like to book ahead for December 2021 & 2022 then you can use our search facility or give our Cruise Concierge team a call to see what's available.

Portland New Year's Eve Party Cruise 2025 - On the Boardwalk

Featured fares are per person based on double occupancy. All savings amounts are included in the fares shown. Exclusive offers are per stateroom based on double occupancy, for 1st and 2nd guests sharing a stateroom and excludes 3rd/4th guests, except as provided herein. Offers are not combinable with any other discounts unless explicitly stated, and are not transferable or refundable. Shipboard credit is per cabin and has no promotional value. Must be used prior to the final night onboard the ship or the credit will be gone.

New Year's Eve celebrations on Costa kick off with a lavish six-course dinner, followed by a holiday party with live music and a DJ. A countdown clock will be displayed in all lounges and on the poolside movie screen. The festivities will carry on after midnight with a special midnight buffet and dancing in the disco until the early morning. Incredible is on the itinerary when you set sail on one of our Oasis Class cruise ships. Get your adrenaline fix with two onboard water slides, a wave park and the only boomerang slide at sea.

All Azamara ships will feature a special dinner menu on December 31. If weather permits, the traditional New Year's Eve White Party will be held on deck. On New Year's Day, a brunch will be held in Discoveries. Fill the December holidays with tropical, action-packed days and unforgettable memories. Start a new tradition with the biggest holiday cruise celebration at sea.

Our Chinese New Year celebrations include symbolic red decorations that adorn the Piazza, mythological Lion Dancers thrill spectators, and much more. Count down and count your blessings on the biggest night of the year with a special New Year’s Eve dinner followed by a midnight celebratory Champagne toast. The Festival of Lights burns brightly with a menorah‐lighting ceremony, themed crafts, festive décor and special events, like a reading of Sammy Spider's First Hanukkah on the first night of Hanukkah. Passengers sailing with Princess Cruises over the New Year’s Eve will get to attend a celebratory NYE dinner, followed by a midnight countdown and a Champagne toast. Cruise lines often offer combined Christmas and New Year cruises, so there's the chance for double celebrations, usually somewhere warm like the Canaries or Caribbean.

There will be extended late-night buffet offerings until 4am. MSC Cruises’ kids' club will offer extended hours and free babysitting for parents hoping to stay out for the festivities. On New Year's Day, there will be a special celebratory brunch. Post-New Year’s football bowl games will be shown on the pool deck big screen and indoors as they happen, featuring special food and drink options.